Here is a list of possible reasons due which you are facing not receiving emails issue. Some of the reasons are as follows:
1. Due to inappropriate network connectivity.
2. Gmail is not able to receive any kind of email.
3. Server down.
4. May occur due to improper settings.
We can help you in fixing the not receiving emails issues. We will deliver 100% effective troubleshooting steps to get rid of this issue. Although if you have any queries, then feel free to ask our certified support experts.
Step 1: Check if the email was delivered to Google
As an administrator, you can find missing messages using Email Log Search. If a message was delivered to Google’s server, the tool will let you know of its whereabouts for up to 30 days.
Sign in to your Google Admin console. Sign in using an administrator account, not your current account jake.paul4543@gmail.com
Go to Reports > Email Log Search. Requires having the Gmail Settings administrator privilege. From the Admin console Home page, go to ReportsEmail Log Search.
Next to Date, select a date range from the list.
In the search fields, enter any information you have and click Search.
Under Subject (or Message ID), click any of the subjects to see message details and delivery status.
If your missing message is listed but you still can’t find it, try these common fixes for missing messages.
If you don’t see anything about the message, it wasn’t delivered to Google’s servers. In this case, go to Step 2.
Step 2: Contact the sender of the missing message
If the missing message never reached Google’s servers (see step 1 above), contact the sender and ask them to verify what happened to the message.
Check their Sent Mail and Drafts. If the email isn't there, they might have deleted it before they sent it.
Check to see they received a delivery error (bounce) message. Wait a few hours to see if they get a delivery error message.
Hope you find this helpful.